Shipping Policy

At Deino Diamond, we are committed to delivering your fine jewelry with the highest standards of security, efficiency, and care. All shipments are fully insured and handled by trusted global carriers.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Custom, made-to-order, or personalized pieces require 7–21 business days for production prior to shipment.

Orders are not processed on weekends or U.S. federal holidays.

Shipping Methods & Delivery Time

We offer the following shipping options:
United States

Standard Shipping: 3–5 business days

Express Shipping: 1–2 business days

International Shipping

Standard International: 5–10 business days

Express International: 3–7 business days

Delivery timelines are estimates and may vary due to customs clearance or carrier delays, which are outside our control.

Shipping Fees

Complimentary shipping may be offered on qualifying orders.

Shipping fees (if applicable) are calculated at checkout.

Duties, taxes, and import fees for international orders are the responsibility of the customer unless otherwise stated.

Insurance & Risk of Loss

All shipments are fully insured until delivery confirmation.

Risk of loss transfers to the customer upon confirmed delivery in accordance with applicable U.S. commercial law (UCC §2-509).

Signature Requirement

All high-value orders require direct adult signature upon delivery.

Carriers will not leave packages unattended for security reasons.

Address Accuracy

Customers are responsible for providing accurate shipping information.
Deino Diamond is not liable for delays or losses caused by incorrect addresses.